Insights

Plain-English analysis of what the FCA is doing now — and what it means for your firm.

Remediation5 min read

Closing a remediation: how to prove the fix actually stuck

Delivery isn't effectiveness. Here's how to close a programme so the issue is genuinely closed.

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Remediation4 min read

Why the same finding keeps coming back

If the same finding keeps returning, the remediation fixed the symptom. Here's how to find the mechanism.

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Remediation5 min read

When the FCA puts a requirement on your permission

A requirement on your permission isn't a punishment — it's a deadline. Here's how to handle one.

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Remediation4 min read

The £10m question: when you now have to tell the FCA you have a problem

New SUP 15 thresholds are live. The difficult part isn't reporting an emerging redress issue — it's spotting it.

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Remediation5 min read

Putting things right: what the FCA's new guidance says good remediation looks like

The FCA has written down what good looks like in a firm-led redress exercise. Here's what it expects.

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Digital Assets4 min read

The UK's cryptoasset regime is now largely settled — here's what firms should be doing before October 2027

The FCA's final rules (PS26/9–13, June 2026) pull crypto into the Handbook, with custody split across CASS 17 and CASS 6. The regime bites on 25 October 2027 — here's how firms should prepare.

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Financial Crime4 min read

When the alerts go quiet: the 2026 surveillance fine, and the trap of controls that look complete

A £338k FCA fine wasn't about a missing surveillance system — it was about one that stopped seeing the trades that mattered.

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CASS & Safeguarding5 min read

The safeguarding rules are live. Here's what the first cycle actually demands.

CASS 15 is in force. If you hold customer funds, the first cycle is already running — here's what it demands.

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Consumer Duty4 min read

"No complaints" is not the same as "good outcomes": what the FCA's 2026 reviews expect you to prove

The FCA's 2026 reviews got specific about what doesn't count as evidence. Read this before your next board report.

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Regulator Relations5 min read

A Section 166 notice just landed. What you do in week one shapes everything that follows.

Few letters focus a CEO's mind like a s166 notice. A practical guide to the first week.

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RemediationSeries

Remediation series

Five pieces on getting remediation right, from spotting an issue to proving it's fixed.

  1. Putting things right
  2. The £10m question
  3. When the FCA puts a requirement on your permission
  4. Why the same finding keeps coming back
  5. Closing a remediation

Signals

Short reads on what the regulator is signalling right now.

CASS & Safeguarding

The safeguarding rules are live.

CASS 15 is in force: daily reconciliations, monthly returns, a qualified-auditor audit, and a living resolution pack, from day one. Could someone outside your team return customer funds using yours today?

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Consumer Duty

'No complaints' isn't evidence of good outcomes.

The FCA's 2026 review was blunt: sales data and a quiet complaints log prove nothing. And boards must document the challenge they give.

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Financial Crime

Your monitoring is only as good as what you feed it.

A 2026 fine: a new platform, volumes up ~45%, ~$3bn of trades never reached surveillance, alerts down 42% — and the board MI didn't show it.

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Regulator Relations

A Section 166 notice just landed.

It's supervisory, not enforcement, but week one shapes everything. Engage on scope early; don't box-tick the remediation.

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Regulator Relations

Smaller fines don't mean lighter scrutiny.

The FCA is going fewer, faster — and acting earlier through supervision. Lower headline fines, sharper regulator.

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Financial Crime

The cheapest remediation is the one you do first.

Across financial crime, safeguarding and Consumer Duty, the 2026 message is one thing: prove your controls actually work.

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Facing one of these issues? Let's talk.